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Reach the customers who know you and the ones who don't.

Alpha brings WhatsApp Messaging, a free Omnichannel inbox, and Facebook & Instagram ads into one workspace, so your team stops switching tabs to talk to people.

Ads Manager performance summaryWhatsApp conversation with a customerProduct catalogue sent in chat

Trusted by Leading Enterprises

Askaran Binjraj logo
Ameza Jewels logo
Lakhtarwala logo
Ashapuri logo
DC Jewellers logo
Nanak logo
Mangalam logo
The Golden Times logo
J.Kamdar logo
Shivali logo
Black Beauty logo
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Everything you need to reach people, in one suite

Alpha brings messaging, advertising, and customer engagement together across three connected products, powered by one customer list.

Meta Verified Messaging

Meta Verified Messaging is a WhatsApp Cloud API-powered communication and chat management platform designed for businesses to automate messaging and handle customer support.

Meta Verified Messaging
Omni Messenger

Create your organization, invite people, build communities, send messages, and manage conversations—all on your fingertips from your mobile device.

Omni Messenger
Ads Manager

Run Facebook & Instagram campaigns from the same place you message customers, with powerful reporting and insights to help you track and improve performance.

Ads Manager

Capabilities built for how people actually message

A closer look at what each product does, one feature at a time.

Keep Your WhatsApp Messaging Safe

Send marketing offers and order updates as approved templates, so every message meets WhatsApp's rules before it goes out.

Flash Sale — 30% OffMarketingApproved
Order Shipped UpdateAuthenticationPending
New Collection DropUtilityRejected
Payment ReceiptMarketingApproved
Broadcast to thousands, without losing the thread

Send a campaign to a list of any size and watch delivery, read, replies and overall campaign progress.

Diwali Offer Blast

4,820delivered

82% delivered · 3,410 read

AI Bot handles the repeat questions

AI Bot automates routine customer queries, provides instant responses, and helps your team handle conversations more efficiently.

This Month

1,240

Auto-replies sent

78%

Resolved without a human

Turn Ads into Customer Conversations

Create Facebook and Instagram campaigns by defining your target audience, interests, and locations to reach the right potential customers and generate more relevant inquiries.

3.4×

Blended ROAS

2,750

This Month

100

Leads

20,000

Reach

8.9K

Impressions

6,000

Ads

Connect Your Community on One App

Create your organization, invite people, and bring customers or teams together. Share the app link to easily join groups, communities, and connect through chat.

AOAarav OrderBro, I have a good idea!Tuesday
MOMaya OrderPhotoWednesday
ZOZara OrderYour order has been shippedThursday

Every feature, organized by product

The full capability list across Chatbox, Omni Messenger, Ads Manager and the platform underneath them.

Message Templates

Create ready-to-use message templates for faster and more consistent customer communication.

Marketing & Utility Categories

Send marketing and utility templates with the categories based on your communication needs.

24-Hour Window Tracking

Track and manage the service window so you always know when you can respond directly and when a template is required.

Broadcast Lists

Reach multiple customers at once with targeted and personalised broadcast messages.

Greetings Automation

Send automated birthday, anniversary, and special occasion wishes to customers with personalised messages.

Chatbot Flows

Build automated conversation flows to guide customers, answer queries, and collect information.

AI Bot Auto-Replies

Let AI respond automatically to customer questions with fast and accurate responses.

API Integration

Connect your existing software and systems with APIs to automate data exchange and process workflows.

Team Assignment

Assign conversations and leads to the right team members for faster follow-ups.

Unified Inbox

Manage customer conversations from different channels in one organised place.

Team Roles & Permissions

Control team access and assign permissions based on individual roles and responsibilities.

Audience Targeting

Define specific audiences based on customer profiles, interests, locations and behaviours.

Creative Library

Store and manage your marketing images, videos and other campaign creatives in one place.

Delivery & Read Reports

Monitor message delivery, reads, and engagement to understand campaign performance.

Cross-Platform Reporting

Track and compare campaign performance across Facebook and Instagram from a single reporting dashboard.

Alpha Chatbox chats screenAlpha Chatbox profile screen
Download Alpha Chatbox and stay connected with your customers on the go.
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Alpha Chatbox profile screen

Solutions Built for Your Industry

Nineteen ready-made playbooks. Pick the one that sells what you sell, and start with a catalogue, replies and follow-ups already shaped for it.

Apparels and Clothing

Agriculture

Auto Part

Book Store

Cosmetics Stores

Footwear

Furniture

Home Decore

Jewellery

Kitchen Ware

Mobile Store / Accessories

Optical Store

Poojapa Store

Restaurants

Seasonal Store

Stationary

Supermats and Departmental Stores

Toy Store

Watch Store

Powerful Integration for Smarter Operations

Connect the apps and services you already use to simplify workflows and keep your business running smoothly.

FacebookWhatsAppInstagramGoogle Sheets

Built on principles that put you first

Four commitments that guide every product we ship.

Security

Your customer data stays yours. We never sell or share it, and encryption in transit is the baseline, not an add-on.

Scalability

From a single branch to a multi-branch organisation sending 50k messages a day, the platform scales without forcing a migration.

Performance

Dashboards load in milliseconds and queues keep working hard during a broadcast to thousands.

Openness

Open APIs and webhooks mean Alpha fits into your existing stack instead of asking you to rebuild it.

A pricing plan that grows with you

Start free on Omni Messenger and upgrade only when your campaigns need more. Every plan includes the full inbox — no per-seat surprises.

No Plans Available

No Plans Available

No pricing plans found for the selected billing cycle.

Connect With Our Team

From setup to automation, get the guidance you need to make the most of Alpha Chatbox.

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Got Questions? We've Got Answers.

Find quick answers to common questions about our platform, features, integrations, pricing, and more.

Yes. Omni Messenger doesn't bill per message or per conversation on any plan, for any customer who has accepted your invite. It's a genuinely free channel, not a trial.

You can still reach that customer — you just need to send an approved template to reopen the conversation. Once they reply, the free 24-hour window starts again.

Ads Manager reaches people directly through Facebook and Instagram campaigns, regardless of invite status. When they respond, you can invite them into Chatbox and Omni Messenger.

No. You pay Meta's ad spend directly through Ads Manager, with no markup from Alpha.

Yes, on the Scale and Enterprise plans. Each branch can have its own WhatsApp number, team and customer list, while still rolling up into one organization view.

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Trusted by Meta

We are experts in driving client success across the Meta technologies such as WhatsApp, Facebook, Instagram and more.

Call us Now+91 9725548265+91 9879277294
Email Supportsales@gsofterp.com
Working hours

Monday to Saturday

10:00 AM - 7:00 PM

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