Meta Verified Messaging is a WhatsApp Cloud API-powered communication and chat management platform designed for businesses to automate messaging and handle customer support.


Alpha brings WhatsApp Messaging, a free Omnichannel inbox, and Facebook & Instagram ads into one workspace, so your team stops switching tabs to talk to people.















Alpha brings messaging, advertising, and customer engagement together across three connected products, powered by one customer list.
Meta Verified Messaging is a WhatsApp Cloud API-powered communication and chat management platform designed for businesses to automate messaging and handle customer support.

Create your organization, invite people, build communities, send messages, and manage conversations—all on your fingertips from your mobile device.

Run Facebook & Instagram campaigns from the same place you message customers, with powerful reporting and insights to help you track and improve performance.



A closer look at what each product does, one feature at a time.
Send marketing offers and order updates as approved templates, so every message meets WhatsApp's rules before it goes out.
Send a campaign to a list of any size and watch delivery, read, replies and overall campaign progress.
Diwali Offer Blast
4,820delivered
82% delivered · 3,410 read
AI Bot automates routine customer queries, provides instant responses, and helps your team handle conversations more efficiently.
This Month
1,240
Auto-replies sent
78%
Resolved without a human
Create Facebook and Instagram campaigns by defining your target audience, interests, and locations to reach the right potential customers and generate more relevant inquiries.
3.4×
Blended ROAS
2,750
This Month
100
Leads
20,000
Reach
8.9K
Impressions
6,000
Ads
Create your organization, invite people, and bring customers or teams together. Share the app link to easily join groups, communities, and connect through chat.
The full capability list across Chatbox, Omni Messenger, Ads Manager and the platform underneath them.
Create ready-to-use message templates for faster and more consistent customer communication.
Send marketing and utility templates with the categories based on your communication needs.
Track and manage the service window so you always know when you can respond directly and when a template is required.
Reach multiple customers at once with targeted and personalised broadcast messages.
Send automated birthday, anniversary, and special occasion wishes to customers with personalised messages.
Build automated conversation flows to guide customers, answer queries, and collect information.
Let AI respond automatically to customer questions with fast and accurate responses.
Connect your existing software and systems with APIs to automate data exchange and process workflows.
Assign conversations and leads to the right team members for faster follow-ups.
Manage customer conversations from different channels in one organised place.
Control team access and assign permissions based on individual roles and responsibilities.
Define specific audiences based on customer profiles, interests, locations and behaviours.
Store and manage your marketing images, videos and other campaign creatives in one place.
Monitor message delivery, reads, and engagement to understand campaign performance.
Track and compare campaign performance across Facebook and Instagram from a single reporting dashboard.




Nineteen ready-made playbooks. Pick the one that sells what you sell, and start with a catalogue, replies and follow-ups already shaped for it.

Connect the apps and services you already use to simplify workflows and keep your business running smoothly.
Four commitments that guide every product we ship.
Your customer data stays yours. We never sell or share it, and encryption in transit is the baseline, not an add-on.
From a single branch to a multi-branch organisation sending 50k messages a day, the platform scales without forcing a migration.
Dashboards load in milliseconds and queues keep working hard during a broadcast to thousands.
Open APIs and webhooks mean Alpha fits into your existing stack instead of asking you to rebuild it.
Start free on Omni Messenger and upgrade only when your campaigns need more. Every plan includes the full inbox — no per-seat surprises.
No pricing plans found for the selected billing cycle.
From setup to automation, get the guidance you need to make the most of Alpha Chatbox.

Find quick answers to common questions about our platform, features, integrations, pricing, and more.
Yes. Omni Messenger doesn't bill per message or per conversation on any plan, for any customer who has accepted your invite. It's a genuinely free channel, not a trial.
You can still reach that customer — you just need to send an approved template to reopen the conversation. Once they reply, the free 24-hour window starts again.
Ads Manager reaches people directly through Facebook and Instagram campaigns, regardless of invite status. When they respond, you can invite them into Chatbox and Omni Messenger.
No. You pay Meta's ad spend directly through Ads Manager, with no markup from Alpha.
Yes, on the Scale and Enterprise plans. Each branch can have its own WhatsApp number, team and customer list, while still rolling up into one organization view.